Location: On-site at Humble Crumble Bakery
Salary: £38,000-£40,000 (dependent on experience) + tips & bonus
Reports To: Operations Team
Job Type: Full-Time, Permanent

Summary of Role

To lead one of our busy crumble bakeries. You will train, support and set the example for how we work each day, making sure customer service, hygiene, product quality and Humble Crumble standards are consistently met.

You will take ownership of the bakery, treating it like your own. Alongside leading the team, you will keep an eye on sales, staffing and costs, helping the site perform well and supporting its continued growth.

Who we are:

Humble Crumble is a female-founded crumble bakery - the first of its kind. We currently have five bakeries and are looking to expand across the UK. We are a high-growth company that changes quickly and is always looking to be the best in our industry. We pride ourselves on focusing on one thing so that we can be the best at it. We want to provide the best product and exceptional customer service and strive to create a positive work environment.

About you:

- You are a calm, clear and fair leader
- You care about high standards
- You enjoy developing people
- You are happy to work hands-on alongside your team
- You take ownership, notice the small details and act early when something is off

What you will do:

- Oversee the day-to-day running of the bakery
- Maintain high standards in hygiene, product quality and customer service
- Lead shifts and set the example through your own work
- Manage rotas, holidays and staffing levels
- Recruit and train new team members, hold regular 1:1s and support career development
- Monitor sales, staffing costs and performance targets
- Review P&L reports and take action where needed
- Respond to customer feedback and resolve issues professionally
- Ensure your bakery is EHO and audit ready at all times
- Take responsibility for how your bakery performs, both operationally and culturally

What you need:

- Food Hygiene Level 2 or 3
- At least one year of commercial kitchen experience
- At least one year managing and leading people
- Experience giving clear and constructive feedback
- Strong organisation and communication skills
- Confidence reviewing and acting on P&L reports
- Bakery experience is helpful but not essential

What we offer:

- Monthly performance-based bonus
- Tips
- 28 days holiday
- Private healthcare opt-in after probation
- Access to unlimited CBT and therapy support
- Training and development opportunities
- Free crumble
- Work phone and Macbook

This is a hands-on leadership role in a growing company. If you want to run your own site, build a strong team and be part of a focused, ambitious brand, we would love to hear from you.

To apply, please email your CV and cover letter to careers@humble-crumble.com.

Location: London (office-based, with some flexibility)
Company: Humble Crumble – The World's First Crumble Bakery
Job Type: Full-Time
Salary: £55,000

Summary of Role

This is a rare opportunity to be our first in-house marketing hire. You'll be helping to shape strategy, working with our existing social media team, and getting hands-on to deliver campaigns that make Humble Crumble a globally recognised brand.

In the short term, you'll focus on social media strategy, brand partnerships, community building and in-bakery marketing. Over time, this role will expand into retail marketing and performance marketing for e-commerce as we expand this area of the business. This marketing position has the potential to grow into a senior leadership role as we scale nationally and globally.

If you're a marketer who wants to make your mark, move quickly with decision-making, and see the real impact of your work, this is the role for you.

Who we are:

At Humble Crumble, we don't just bake desserts - we reinvent them. From trifle-crumble hybrids to pumpkin spice crumbles served inside pumpkins, to the world's first cold crumbles, we're always pushing boundaries and having fun while we do it.

We're proud to be the world's first crumble bakery. Others may follow, but we set the pace. Our mission is twofold: to be the leader in crumble, and to be a leader in hospitality. We want to show that hospitality is an exciting, rewarding career, and our bakeries are warm, welcoming spaces that reflect that.

With five bakeries thriving, supermarket launches ahead, and big plans for national and international expansion, we want to bring crumble joy to more people than ever before.

What you'll do:

Social Media & Content Direction

- Define the creative vision for Humble Crumble across all platforms
- Work with our social media team on what to capture, how to refine it, and how to make it resonate
- Stay ahead of trends and occasionally capture content yourself

Brand & Community

- Build a stronger community and ensure our voice resonates online and in person
- Grow and protect our playful, innovative brand identity
- Ensure every touchpoint - from social feeds to bakery posters - reflects our hospitality-first ethos
- Strengthen our newsletter and customer communications, making them engaging and valuable

E-Commerce & Partnerships

- Lead brand collaborations and partnerships (we have major ones in the pipeline)
- Help shape our launch into supermarkets and explore e-commerce opportunities
- Oversee updates to our website and improve the customer journey (UX design)

What we're looking for:

- 3-5+ years' marketing experience, ideally with food, FMCG, supermarkets, or lifestyle brands
- Strong track record in social media direction - you know what's cool, what resonates, and what converts
- Experience managing freelancers or agencies, and giving clear creative direction
- Skilled in Shopify and Canva, with a curiosity for AI-powered tools
- Experience with newsletters/CRM, partnerships, or events is a plus
- Hungry to grow: you want to take ownership, prove yourself, and progress as the company scales
- Above all: creative, kind, ambitious and relentless in execution

Why join us:

- Impact: As our first in-house marketer, you'll shape how the world experiences Humble Crumble
- Growth: We're expanding nationwide and internationally - this role will grow as fast as we do
- Culture: We're a kind, fun, ambitious team that values hospitality and creativity
- Innovation: You'll market products no one else is making - from frozen custards to pumpkin crumbles
- Mission: Be part of a company leading in hospitality and defining an entire dessert category

Growth & progression:

This is your chance to be part of a small company and help it grow to a medium-sized company. You are not a cog in a wheel. You're an invaluable member that will contribute and witness the power and impact of your work, learning and experiencing what it takes to grow a company in a competitive market. We'd love to have ambitious people as part of this journey.

Some of our benefits:

- Private medical insurance (opt-in)
- Free crumble (naturally)
- Free CBT therapy through our wellness provider
- Fancy office-based role in central London, working alongside the team

If you're ready to lead marketing for the world's first crumble bakery, help set the pace for an entire category, and showcase hospitality as an extraordinary career, send your CV, portfolio and a cover video telling us why you'd love to be a part of the HC team to careers@humble-crumble.com.

Wage part-time: £13.45(+tips)

Who we need: Part-time

Location: Bicester Village
Start date: ASAP

Contract type: Fixed Term for 6 months initially

We are looking for kind, inclusive and confident people to join a new team (our first one outside of London)!

Baker / Crumble Artist: The role is a mixture of Front of House and Kitchen work. We start everyone off in the customer service role and then when you become confident in this space, we'll teach you how to bake our delicious crumbles.

Any Humble Crumble team member will be working in a fast-paced but exciting role. It requires being positive, approachable person with an eye for detail. Customer service is as important as the crumbles we serve, so the successful applicant needs to understand what makes a meaningful customer experience.

You need to be:
A people person - yes, you need to love to chat to our customers, make them feel super welcome and help them make the right crumble decision (although, we don't think there's a ‘wrong’ one).

A crumble LOVER - you love crumble and think it’s THE best dessert in the world. When you eat a crumble you think, ‘what’s missing/how can we make this better’.

A lover of change - we don’t like to sit still at Humble Crumble, we’re always working on what to do next, creating new seasonal specials, how can we improve, what hasn’t the world tasted yet and how can we give it to them.

A multi-tasker - we proudly hand make everything here at Humble Crumble and need someone who can help keep the kitchen running seamlessly during busy service.

Friendly and engaging - our customers are like friends and we love to make them feel welcome. Humble Crumble should feel like home for our staff and customers.

Detail oriented - it's vital that each crumble looks as good as it tastes and in our opinion, there's no such thing as too many toppings!

A lover of a fast paced environment - our amazing customers travel far and wide for our crumbles and will queue for hours (literally) if necessary. This means we need to work quickly and efficiently whilst maintaining our excellent standards.

A passionate foodie - how can you help our customers choose the right (there is no wrong) crumble for their palette? Can you describe flavours for someone who may never have tried our product?

Equal Opportunity:
Humble Crumble is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. We believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.

How to apply:
Email your CV and cover letter to careers@humble-crumble.com and please specify you are applying for the Bicester site!

Thank you!

Wage part-time: £14.80 (+tips)
Wage full-time: £30784 (+tips)

Benefits:
- Access to unlimited CBT and therapy through our wellbeing provider
- Referral incentive scheme of £250

Location:London
Start date: Flexible

We are looking for kind, inclusive and confident people to join our team. At Humble Crumble we want to encourage you to achieve your potential and offer experiences to learn new skills and to progress into senior roles.

The role is a mixture of Front of House and Kitchen work. We start everyone off in the customer service role and then when you become confident in this space, we'll teach you how to bake our delicious crumbles.

This role is an important one: you may be the first interaction that our customers will have at Humble Crumble and how you guide them through our menu and suggest different flavour combinations will impact their whole crumble eating experience. Being upbeat and giving them a smile goes a long way.

Any Humble Crumble team member will be working in a fast-paced but exciting role. It requires being positive, approachable person with an eye for detail. Customer service is as important as the crumbles we serve, so the successful applicant needs to understand what makes a meaningful customer experience.

You need to be:
A people person - yes, you need to love to chat to our customers, make them feel super welcome and help them make the right crumble decision (although, we don't think there's a ‘wrong’ one).

A crumble LOVER - you love crumble and think it’s THE best dessert in the world. When you eat a crumble you think, ‘what’s missing/how can we make this better’.

A lover of change - we don’t like to sit still at Humble Crumble, we’re always working on what to do next, creating new seasonal specials, how can we improve, what hasn’t the world tasted yet and how can we give it to them.

A multi-tasker - we proudly hand make everything here at Humble Crumble and need someone who can help keep the kitchen running seamlessly during busy service.

Friendly and engaging - our customers are like friends and we love to make them feel welcome. Humble Crumble should feel like home for our staff and customers.

Detail oriented - it's vital that each crumble looks as good as it tastes and in our opinion, there's no such thing as too many toppings!

A lover of a fast paced environment - our amazing customers travel far and wide for our crumbles and will queue for hours (literally) if necessary. This means we need to work quickly and efficiently whilst maintaining our excellent standards.

A passionate foodie - how can you help our customers choose the right (there is no wrong) crumble for their palette? Can you describe flavours for someone who may never have tried our product?

Job Criteria:

AS A CRUMBLE ARTIST

Establish the highest level of hospitality by creating a warm, positive and clean atmosphere in the shop

Establish a good rapport with regular customers and encourage customers to return through fantastic service

Open and close the shop and ensure the space is clean and tidy at all times

Encourage and create a vibrant, exciting and sociable place of work

Be driven by high standards

Desired Experience:
1 years experience in a bakery or commercial kitchen helpful. Having a passion for baking and all things patisserie desired.

Equal Opportunity:
Humble Crumble is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. We believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.

Thank you!

Salary: £33,500 (+tips)

Benefits:
- Access to unlimited CBT and therapy through our wellbeing provider

Full time contract
Location: London sites
Start date: Flexible

Humble Crumble is hiring new Supervisors for our expansion! We're opening a new site in the summer and need strong leaders to help us at our current bakeries and the new location. We’ve got a young/hungry team of really nice people and we’re growing fast so there’s lots of opportunity.

You will be working with our managers to help lead a team of 10-15 enthusiastic individuals. This is a hands-on role where you will be both in the kitchen, with our customers and guiding the team.

We’re a food, beverage and, soon to be, retail business that utilises tech wherever possible to improve outcomes at all levels of the business. It’s a startup type vibe except we’re a profitable bakery business.

What you will be doing:
- creating daily strategies with the manager to ensure the team know what is expected of them and we can serve as many crumble lovers as possible
- maintaining our 5* hygiene standards
- keeping on top of stock
- creating a warm, welcome and open environment

You need to be:
A genuinely good person who is open to challenges, change and a fast-paced working environment. You need to be enthusiastic about doing your work to a high standard. It does help if you love food too!

Equal Opportunity:
Humble Crumble is an equal opportunity employer. We pride ourselves in creating an environment that’s accepting of everyone no matter their background. We’re compassionate too, so if in the course of working for us you require some personal help, we offer unlimited therapy and CBT services through our mental wellness provider. This is just one example of how we take care of our own.

If you’re interested and want to learn more about the role including the work hours, location etc, please reach out.

Thank you!